Mail Policy and Limits

 

Shared and Reseller Plans Mail Limits - cPanel

500 per Hour Outgoing Email Limit

This policy is applicable on a per-domain basis on all Shared and Reseller servers, meaning that each addon and subdomain gets its own separate 500 outgoing emails per hour limit. This also applies to mailing lists. If a user sends over 500 emails at any hour, the emails will fail and may bounce back with an undeliverable error.

 

Shared and Reseller Plans Mail Limits - Directadmin

2000 per day Outgoing Email Limit

This policy is applicable on a per-domain basis on all Shared and Reseller servers, meaning that each addon and subdomain gets its own separate 2000 outgoing emails per day limit. This also applies to mailing lists. If a user sends over 2000 emails per day, the emails will fail and may bounce back with an undeliverable error.

 

VPS Plan and Dedicated Server Mail Limits

Hostking's Dedicated Server and VPS accounts can send and receive unlimited emails per hour and do not apply to the same mail restrictions listed in the section above for the Shared and reseller plans.

 

CAN-SPAM Rules

All online businesses that use email marketing must follow and understand all of the CAN-SPAM rules listed below:

  • The message must be identifiable as an advertisement
  • The message must include an unsubscribe mechanism
  • The message include a valid physical postal address.

Open Relays

Open relays are mail daemons that allow mail to be sent to a valid local user without authentication. These relays are not allowed on Hostking's services.

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