How to Create Email Account in DirectAdmin

How to Create an Email Account in DirectAdmin

This guide shows you how to create a professional business email address (e.g. you@yourdomain.com) in DirectAdmin and get it working on your devices.

Step-by-Step

Step 1 — Log into DirectAdmin via my.hostking.host → your service → Login to DirectAdmin.

Step 2 — Under Email Manager, click Email Accounts.

Step 3 — Click Create Account or the + button.

Step 4 — Fill in the details:

Username — the part before the @ symbol. For example, entering info creates info@yourdomain.com. Keep it professional — common choices are info, hello, sales, support, or your name.

Password — choose a strong password. This is the password you'll use to log into webmail and set up email on your devices. Write it down somewhere safe.

Quota — the amount of storage allocated to this email account. The default is usually 250MB. You can increase this or set it to unlimited depending on your plan's storage limits. For most customers 500MB–1GB is plenty.

Step 5 — Click Create. Your email account is now active.

Step 6 — Set Up Your Email on Your Devices

Your new email account is ready to use. To access it you can either:

Use webmail — go to https://mail.yourdomain.com in any browser and log in with your full email address and password.

Set up on Outlook — see: How to Set Up Your Hostking Email in Microsoft Outlook (2016, 2019, 2021 and Microsoft 365)

Set up on iPhone/iPad — see: How to Set Up Business Email on iPhone and iPad

Set up on Android — see: How to Set Up Business Email on Android

Set up in Gmail — see: How to Send and Receive Your Business Email Through Gmail

Your Email Server Settings

If you need to manually configure your email client, use these settings:

Managing Multiple Email Accounts

You can create as many email accounts as your plan allows:

To manage existing accounts, go to Email Manager → Email Accounts in DirectAdmin. From there you can change passwords, adjust quotas, delete accounts and access webmail.

Common Problems

Emails going to spam
Set up SPF and DKIM records for your domain. See: How to Set Up DKIM and SPF Records in DirectAdmin

Can't send emails from Outlook or phone
Check your SMTP settings — port must be 465 with SSL/TLS and authentication must be enabled. See the full troubleshooting guide: I Can Receive Emails But Cannot Send

Forgot email account password
Go to Email Manager → Email Accounts in DirectAdmin, click the account and set a new password.

Need Help?

Our support team is available every day from 7am to 10pm via live chat at hostking.host or by opening a ticket at my.hostking.host.