2nd Jun 2021
Reseller Notice: Domain Reseller Module Upgrade
Its been quite some time that we upgraded the domains reseller registrar module with fixes and security improvements.
The modules allows resellers' customers to easily register domains through the resellers website but the domain gets registered and charged to the reseller through our API/System.
For resellers using the Domain Reseller ...
14th Apr 2021
Hostking price increase 2021
Dear Customers
The web hosting industry has seen a shift in pricing structures from various providers.
At the beginning of the year, cPanel increased their prices which placed an amount of strain on various web hosting companies within South Africa including Hostking. Their drastic increase of 75% forced us to adjust our current pricing ...
29th Mar 2021
Why EFT or cash payments are not a valid payment options anymore
Due to the administration invovled which is creating a huge problem EFT and Cash payments will not be accepted any more from new customers. We also recommend existing customers use our alternative payment methods like Instant EFT / Credit Card / Visa / Mastercard / Snapscan to ensure payments reflect and capture on our side better.
With the ...
19th Jan 2021
Fighting Fraud - Deposit and refund scams - Changes to our Internal Policy
We have recently done an audit on payments made to our company and found some fraudulent proof of payments and refund scams occuring.
To fight this type of fraud reoccuring we have changed our internal policy whereby support staff will not "add payments" to any invoice going forward.
Our Billing Team will only be capturing payments that actually ...
