6th Sept 2016
Plesk Spamassassin(PSA) changeover from custom version
When we first launched Plesk on our environment we used our own custom spamassasin rules the same way we do it on cPanel servers which seemed to work great. Plesk however recommended we enable their version so that customers could manage their sensitivity aswell as blacklist and whitelist email addresses via their plugin.Customers hence now have ...
19th Apr 2016
Spam Filtering Improvements added to cPanel Servers
Please be aware we've added more rules and DBs to the spam filtering software on all cPanel Servers due to increases amounts of Spam.We've added the following:DCC - https://www.rhyolite.com/dcc/and Increased some URBL Checks as per below: score URIBL_SBL 5.0 score URIBL_AB_SURBL 5.0 score URIBL_OB_SURBL 5.0 score URIBL_PH_SURBL 5.0 score ...
12th Apr 2016
Server Infratructure from SATA to SSD
We have been working long and hard on getting all servers moved over to SSD. This should manage load very well and speed up performance enormously.We've hence decided not to stop there and also just add more memory and have better CPUs into the newer servers.Most of our older servers used E5-1620 and we are moving to E5-2620 which has 12 cores ...
15th Mar 2016
Live Chat Changes
We have been testing various different chat systems on our website to see how our staff and the stats work together to give us better quality provided by our agents aswell as to monitor their performance on it.We have tried the following chat systems:Tawk.toLiveChatIncWHMCS Stardevelop Live ChatZopimOlarkThe testing has taken us just over 6 months ...
